For Retailer Vouchers: Your digital voucher is available immediately following redemption. You will have access to the voucher on screen and it will be sent via email as well.
In the event that you do not receive your voucher please contact the Connect Customer Service team.
For Print Magazine Subscriptions: All titles, are delivered to you on or around the date each issue is on-sale. You will need to allow 3-5 weeks for delivery of your first issue for a monthly title. For a bi-monthly magazine you will need to allow up to 10 weeks.
The publisher aims to ensure timely delivery of each issue and you should expect your copy to arrive on or around the on-sale date of each issue, however factors such as where you live in Australia can affect delivery times.
If you have any questions about your print subscription delivery, please contact the publisher’s customer service team, magsonline, on 1300 656 933 (8:00am to 6:00pm AEST Monday to Friday) or via email subs@magsonline.com.au.
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